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Social Media Specialist

Job Description:

The social specialist is responsible for the development and implementation of social media strategies, planning and content curation in support of the digital marketing strategy across all clients. This includes the promotion of events, media, programs and products related to social media platforms.


Knowledge and experience:


The Role

While you constantly manage and engage with your brand communities across multiple platforms online, you will be setting and surpassing Social Media targets and KPIs, working with project teams on 360 campaigns (digital, social, ATL, BTL) including dealing with various media agencies, implementing these on your platforms, submitting reports with intelligent insights, presenting and pitching to clients and agency.

Social Skills

Client management

  • Maintain a sustainable positive relationship with key customer stakeholders and maintain contact as appropriate and expected
  • Attend key customer meetings/calls, as required.
  • Deliver excellent customer service and learn from customer feedback. Participating on all client calls as required in a professional manner
  • Reviewing customer feedback information and taking positive steps to address customer concern
  • Operating Requirements

    Creative Input:

    As a Creative agency we expect conceptual and strategic thinking in everything we do - no matter how small it may seem. We need you to add value to every creative brief whilst having an in-depth knowledge of the clients brand CI and how it needs to be implemented online.


    Requirements



    Personal Specifics:


    Only email applications with an online/PDF portfolio will be considered. No telephonic correspondence. NB: only realistic market related remuneration will be considered. On the application specify current remuneration and desired remuneration. On the application specify availability.

     

     

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